I belong to the Bowmanville BB and I can honestly say the staff that work the front desk aren't overly friendly - but that has never really bothered me as I just sign-in then go workout. In the past, I've had a few questions and not to pick on the front desk staff but they've never been able to answer my questions (in person or by phone) nor have they offered to find out for me either (basic customer service).

This is not the issue that has brought me on here to complain as customer service essentially doesn't exist anywhere anymore. So I finished my workout the other night and when I went out to the parking lot I noticed that someone had left their lights on in their car. Being that I'd like someone else to pay me the same courtesy, I went back inside and told the girl at the front desk the make and model of the car had their lights on in the parking lot. Her response? "yeah...I don't know whose car that is". So I ask "Can you not page into the gym, or physically go ask the 5 people there working out if they have said car as their lights are on?" again I am informed that they don't have paging capabilities in the gym so there's nothing she can do. Since I wasn't leaving she called another worker over to deal with the problem for her...he told me he'd take care of it but I get the feeling I was just getting lip service.